Novotel Ulaanbaatar

What I liked the most was the staff. They were always wanting to help. What was even more special was I had a set of snow boots I had to leave behind. One of the staff instantly offered to have them delivered to someone in need - no hesitation. Thank you.

The room (on the 15th floor) was huge and spacious and matched my booking. The bathroom was also well equipped and everything worked. The hotel staff at the reception and coffee shop were outstanding and friendly, always trying to find a solution. Also, a driver was organized for my tours very uncomplicated. The breakfast was varied, international and plentiful, but one should not expect bread toppings like sausage and cheese (but plenty of sweet bread toppings and all egg dishes freshly prepared in the hot station). About the spa: the pool was large and warm, the sauna pleasant. Massages etc were not offered or tested by me during my stay. The hotel is within walking distance of the German Embassy and the central square with many restaurants, sights and stores, there is a bus stop at the back of the hotel. If I come to UB again, I would go to this hotel again.

Novotel staff were very kind, and looked after me and my friend excellently. My friend left her passport and money in the safe in the room and Novotel staff Made sure that we got it back. I look forward to staying at Novotel when I return to Mongolia! It’s a beautiful country, and a wonderful hotel. Thank you so much..

The hotel itself is nice, convenient location

Excellent hotel with good, reasonably priced restaurants. The location is very convenient, within walking distance of the business district. The front desk staff are very professional and have a can-do attitude, especially Emily and Mattyuu. I will definitely stay here again on my next trip.